At Elk Estate, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a booking.

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1. Information We Collect

When you interact with our website or make a reservation, we may collect the following information:

• Personal details: Name, email address, phone number, and postal address.

• Booking information: Dates of stay, number of guests, and special requests.

• Payment details: Processed securely via our third-party payment provider (we do not store credit card information).

• Website usage data: IP address, browser type, and pages visited (collected via cookies and analytics tools).

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2. How We Use Your Information

We use your information to:

• Process and manage bookings.

• Communicate with you about your stay.

• Improve our website and services.

• Comply with legal obligations.

We do not sell or rent your personal information to third parties.

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3. Sharing Your Information

We may share your information with:

• Trusted service providers (e.g., payment processors, cleaning services) who assist in operating Elk Estate.

• Legal authorities, if required by law or to protect our rights and property.

All third parties are required to handle your data securely and in accordance with privacy laws.

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4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. Our website uses SSL encryption and secure data storage practices.

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5. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can manage cookie preferences through your browser settings.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or deletion of your data.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at michelle@elkestate.com.au.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Last updated: May 2025